Operation affected by Chinese New Year 2018
Hi, this morning our friends in charge of our distribution in China gave me call to updated me with important news about our operation, and it may affect your order directly.
In order to the holidays around the Chinese New Year’s celebrations, our operation in China has been slow down in our distribution and in all the national services, including China Post and our logistic partners; it may cause a short delay in the delivery of your order. The Chinese holidays will affect only orders received from 16th Febuary 2018 to 4th March 2018. If you have made your order before 16th Febuary 2018 your item has been shipped and was already delivered, or is about to be delivered by your local post service.
Our management and support still working full time in Europe to help you with your doubts and keep you updated with details, and part-time in China to get your order processed and posted.
Even with a little delay caused by the Chinese New Year, Buy a Dream still guarantee to deliver your products within the deadline described in our Shipping & Refund Policy, please take 2 minutes to read it carefully.
To compensate this little delay, we are sending to our customers a bonus of €5.00 (five euros) valid in any order higher than €20.00 (twenty euros) and it can be used anytime before 31st December 2018.
If you have any doubts or inquires, please fell free to contact us via our Facebook page, email firstname.lastname@example.org or phone +34 603 427 384 (WhatsApp Available).
Thank you for your understanding and Happy Chinese New Year for all of us.